Frequently Asked Questions
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1. What types of leather do you use in your products?
We only use the highest-quality leather to craft our products, including sheepskin and lambskin. From the rugged and long-lasting sheepskin to the soft and supple lambskin, these leather choices offer a unique blend of style, comfort, and quality, making them desirable choices for various products!
2. How do I care for my leather jacket or apparel?
To care for your leather jacket or apparel, regularly dust it with a soft cloth and spot-clean any stains using a mild soap solution. Apply a high-quality leather conditioner every few months to keep the material supple and prevent drying. Promptly address any scuffs or scratches to maintain its appearance and durability.
3. Are your leather products made from full-grain or top-grain leather?
Honestly, it depends on the client’s requirements! Most of our products are crafted from full-grain leather. However, if you choose to have one custom-made from us, we will use whichever leather you prefer.
4. What is the best way to store leather apparel when not in use?
To store leather apparel properly when not in use, use a sturdy, wide hanger to maintain its shape and avoid wire hangers that can distort the leather. Place the item in a breathable garment bag to protect it from dust. Store it in a cool, dark location away from direct sunlight and heat sources, and make sure there’s enough space around the garment to prevent creasing.
5. How can I know the right size for a leather jacket or pants?
To find the right size for a leather jacket or pants, it's essential to take accurate measurements of your body, including the chest, waist, and hips, with a good measuring tape. Also, consult our sizing chart, as we have given accurate measurements and created it with perfect attention to detail for utmost customer satisfaction.
6. Will my leather jacket stretch or shrink overtime?
Leather jackets can stretch slightly over time, especially in areas with frequent movement, such as the shoulders and elbows. However, leather typically does not shrink unless exposed to excessive heat or moisture. Hence, it’s essential to care for it properly by conditioning it regularly and avoiding extreme environmental conditions.
7. How long will it take for my leather product to break in?
The break-in period for a leather product can vary widely depending on the type of leather, the thickness of the material, and how often you wear it. Generally, it can take a few days to several weeks for a leather jacket, shoes, or other items to fit comfortably to your body shape.
8. Can leather products be worn in the rain, and how should I protect them?
Leather products can be worn in the rain, but taking precautions to protect them is essential. Consider applying a water-repellent spray designed for leather to safeguard your leather items before wearing them in wet conditions. If your leather gets wet, gently blot away excess water with a soft cloth and allow it to air dry at room temperature—avoid direct heat sources.
9. What is your return/exchange policy for leather items?
We know that customers might change their minds about our products. This is why we offer a return/exchange policy of 14 days. Don’t like something or have issues with the product? Return or get a new one in its place within the next 14 days of purchase!
10. How do I remove stains from my leather jacket?
Use a soft, dry cloth to remove surface stains like dirt or dust. For water-based stains, use a mild soap solution. For oil-based stains, sprinkle a little talcum powder or cornstarch on the affected
area and let it sit for a few hours to absorb the oil, then brush it off. If the stain persists, seek professional cleaning services to avoid further damage.
11. For a garment that is custom-sized, how can I give my measurements?
You can email us your measurements once you've placed your order. To guarantee precise sizing, our customer care experts will walk you through the procedure.
12. Can I get a garment to be manufactured according to my own design?
You certainly can. Give our talented artisans a picture or a thorough description of the garment you'd like, and they will make a unique piece just for you.
13. Do you offer custom sizing or alterations for your leather apparel?
Yes, we do! Send us your design via e-mail and your choice of fabric, accessories, and color. We will stitch an excellent product per your requirements and ship it to your doorstep. You can also fill in your details on our contact form, and we will get in touch with you.
14. What shipping options do you offer for leather items?
Good news for our customers: We provide numerous shipping options! Choose from our standard and expedited delivery options. Want to order from another country? No worries—we also offer international shipping. Rates will be calculated at checkout based on your
location.
15. Can I order leather samples before purchasing?
Yes, we offer sample swatches that allow you to see and feel the leather quality, texture, and color before committing to a larger purchase. If you are satisfied, you can order our finished product.
16. How do I maintain the color and texture of my leather apparel?
Proper care is essential for maintaining the color and texture of your leather apparel. Avoid excessive washing and do not keep it within reach of children or pets to prevent splashes of paint or scratches. Lastly, protect your leather with a water-repellent spray to guard against moisture and stains, ensuring your apparel stays vibrant and supple for
years.